Innokas Medical is committed to complying with the laws and decrees related to data protection and data security in its operations. Good personal data processing practices are also complied with.
1. About the controller
Innokas Medical Oy
Business Identity Code: 0966170-2
Phone: +358 8 562 3100
2. Name of the register
Innokas Medical’s Customer Register & Subscribers
3. Purpose of processing personal data
The primary grounds for processing the personal data is the customer relationship between Innokas Medical and its customer, the relationship between Innokas Medical and its potential customer, the customer’s consent details, the customer’s commission, or another relevant association.
The purpose of processing personal data is also to offer users the opportunity to leave a contact request or a contact details to Innokas Medical via the website. The user is asked for his/her contact details in order to process the contact request or in order to process an access to some downloadable content.
Personal data can be processed for the following purposes:
- Managing, implementing, developing, and monitoring a customer relationship, customer service, and related communications and marketing
- Developing and creating Innokas Medical’s services and service offerings
- Marketing and selling of Innokas Medical’s services and service offerings
- Marketing and communicating of Innokas Medical’s services, services offering, news and events
- Developing Innokas Medical’s customer service and business
- Analyzing and grouping customer relationships along with other purposes related to the development of Innokas Medical’s business operations and customer relationships in general
- Collation and processing of customer feedback and customer-satisfaction information
- Implementation of marketing research and opinion surveys.
- Monitoring and recovering payments during the customer relationships
The details of the persons leaving a contact request can also be used (1) to maintain and create a customer relationship, (2) to market and sell Innokas Medical’s services, (3) to arrange some marketing and communications of Innokas Medical’s services, services offering, news and events, (4) to develop Innokas’ business and customer service.
Processing tasks can be outsourced to Innokas Medical’s group companies and/or external service providers in accordance with and within the limits set by the data protection legislation.
4. Register’s Data Content
The information stored (from the customer or from the potential customer or from the persons leaving to Innokas Medical their contact details and/or requests) the data subject may include, for example, the following:
- Phone number
- Email address
- Title / role
- Company name
- Company size
- Company’s medical product categories
- Topic of contact request
- Topic of interests
5. Regular sources of data
Personal data is primarily collected directly from the person leaving a contact request or a contact details, and from the user of Innokas Medical’s services based on orders, contracts or other communication, and when the user uses the services offered by Innokas Medical.
Personal data can also be collected and updated by the Population Register Center’s Population Information System, Suomen Asiakastieto Oy or some other service providing address and update services.
6. Storage time of personal data
Personal data is stored in registers as long as the customer relationship lasts and/or as long as the person has allowed and/or ordered Innokas Medical’s communications. The person may unsubscribe from the communications from Innokas Medical at anytime. Innokas Medical may process personal data for taxation and legal purposes for as long as necessary.
7. Disclosures and transfer of personal data
Innokas Medical is not selling or marketing the personal data to third parties.
Innokas Medical can disclose personal data within the limits of the valid legislation and for the above-mentioned purposes, unless otherwise required by applicable law. Personal data may be disclosed to the authorities within the framework set by data protection legislation. Personal data is not disclosed or transferred beyond the EU or EEA.
A cookie is a small file of letters and numbers that are stored on your computer if you agree. They are transferred between the website’s server and your Internet browser to allow the website to remember actions you’ve made.
Cookies used by Innokas Medical do not collect any personal information about you, but may be linked to personal information that you provide to us through your interaction with our site. A cookie will typically contain the name of the domain (internet location) from which the cookie has come, the “lifetime” of the cookie (i.e. when does it expire), and a value, usually a randomly generated unique number.
We use the following cookies:
Strictly necessary cookies. These are cookies that are required for the operation of our website. They include, for example, cookies that enable you to log into secure areas of our website.
Analytical/performance cookies. They allow us to recognize and count the number of visitors and to see how visitors move around our website when they are using it. This helps us to improve the way our website works, for example, by ensuring that users are finding what they are looking for easily.
Functional cookies. These are used to recognize you when you return to our website. This enables us to personalize our content for you and remember your preferences.
Targeting cookies. These cookies record your visit to our website, the pages you have visited and the links you have followed. We will use this information to make our website and the advertising displayed on it more relevant to your interests.
You can block cookies by activating the setting on your browser that allows you to refuse the setting of all or some cookies. However, if you use your browser settings to block all cookies (including essential cookies) you may not be able to access all or parts of our site.
9. Principles of personal data protection
Innokas Medical pays special attention to data protection and data security in order to safeguard personal data. Designated persons oversee data protection and data security. Personal data is protected by appropriate technical and administrative measures.
Only Innokas Medical’s employees and authorized subcontractors have access to personal data. Access to personal data requires a personal User ID and password.
10. The data subject’s rights pertaining to the processing of personal data
The data subject’s right of access to the data (inspection right)
The data subject has the right to inspect Innokas Medical’s customer register with respect to the stored data concerning him or her. Such an inspection request must be made in accordance with Section 12 of this data protection description. The right to inspection may be declined on statutory grounds. In principal, there shall be no charge for exercising the right to inspect.
The data subject’s right to demand rectification or erasing of data or a re-striction on processing data
The data subject has the right to request that Innokas Medical rectify inaccurate or erroneous or personal data pertaining to him/her or to supplement incomplete personal data. The data subject has the right to request the removal of his/her personal data.
A request to exercise the above-mentioned rights must be presented to Innokas Medical in accordance with article 12 of this data protection description.
Data subject’s right to restrict the processing of data
If Innokas Medical processes the data subject’s personal data, the data subject has the right to restrict the processing of his/her personal data. A request to restrict the processing of personal data must be presented to Innokas Medical in accordance with article 12 of this data protection description.
Data subject’s right to transfer data from one system to another
Insofar as the data subject him/herself has provided information in the customer register for processing on the basis of the data subject’s consent or commission, the data subject has the right to access such data mainly in machine-readable format and the right to transfer such data to another controller. A request must be presented to Innokas Medical in accordance with article 12 of this data protection description.
A data subject’s right to make a complaint to the supervising authorities
A data subject has the right to make a complaint to the competent supervising authorities, if the controller in its operations has not followed the applicable data-protection regulations.
If the processing of personal data is based on the data subject’s consent, the data subject has the right to revoke his/her consent by notifying Innokas Medical of the matter in accordance with article 12 of this data protection description.
11. Changes to the data protection description of Innokas Medical
Innokas Medical may, from time to time, make changes to this data protection description. If, however, this data protection description is substantially altered, Innokas Medical will state the matter at the beginning of this data protection description and on the website for a period of 30 days.
Innokas Medical recommends reading this data protection description from time to time in order to gain information about any possible amendments that have been made to this data protection description.
In all matters related to the processing of personal data and all situations regarding the exercising of one’s own rights, the data subject should contact Innokas Medical by post at the address: Vihikari 10, 90440 Kempele, Finland or by email to: firstname.lastname@example.org
When required, Innokas Medical can request the data subject to further define their request in writing, and, if needed, the identity of the data subject can be authenticated before initiating any other measures.
Enquiries related to this Data Protection Description can be sent also by email to: email@example.com